Monday, July 1, 2019


August 19-21

 CPD: 22.5 hrs

 $ 2,195 for members

 Managing conflict  Performance monitoring  Budget reporting  Organizational strategy  This is a new managerial role.  This intensive three-day workshop will be equipped with the knowledge, skills and tools you need to effectively monitor your team and collaborate with peers and leadership.


 Entering a new managerial role can be challenging  Emerging leaders should quickly gain core skills in a wide variety of areas, including performance and conflict management, budget and strategy.  This intensive three-day workshop will equip participants with the knowledge, skills and tools they need to effectively monitor their teams, and collaborate with their peers and leadership.  Participants will become more self-aware, confident and gain a deeper, well-rounded understanding of their role and expectations as managers.  Participants will learn how to efficiently fulfill their new responsibilities and overcome the challenges that accompany their roles.  At the end of the workshop, participants will have a personal managerial development plan.

 Participants who complete the program  The exam is not a mandatory component;  However, Certificates of Completion will only be awarded to those who successfully complete the examination.

 What You Will Learn:

 By the end of the course, participants will be able to:

 Outline key managerial roles, responsibilities and competencies

 Explain how to communicate effectively to build strong, trusting relationships with team members, peers and leaders

 Describes key strategies for appropriately delegating work, motivating others, managing performance and handling difficult situations

 Outline the major legal obligations of managers and the legal documents

 Describe the principles of effective time management and outline strategies for increasing their professional effectiveness.

 What Topics are Covered:

 Enhancing overall effectiveness

 Developing delegation skills and motivating others

 Interpersonal communication and feedback skills

 Building trust and strengthening relationships with others

 Performance management, managing conflict and employee development

 Increasing self-awareness of managerial strengths and weaknesses

 Translating corporate goals in performance goals for your team

 The legal responsibilities of a manager

 Positive influencing peers and superiors

 Becoming more effective with better time management

 Personal development plans

 Who will Benefit:

 Managers are looking at their leadership skills and expertise

 Recent or aspiring managers taking on additional responsibilities and seeking to contribute to their organizations' strategic planning more effectively


 $ 2195.00 Member

 $ 2195.00 Student

 $ 2525.00 Public


 Gene Deszca is a Professor and the Associate MBA Director at Wilfrid Laurier University.  He is a past Head of the Organizational Behavior and Human Resource Management Area Group.  As MBA Director, he played major leadership role in the development of the one-year full-time program, the executive style off-campus MBA program, the CMA-MBA program, and the International Business Concentration.  He has taught at a number of universities, including Audencia (France), Queens, and York, and completed 6 years on the Board of Directors of the Management of Canada in 2011. As a consultant, Gene has focused on the development  of organizations and the capacities of the people who work there, strategy enactment, and change management.  He has mediated educational labour disputes and delivered developmental initiatives for a variety of organizations.  An interest in entrepreneurship has also led him to join a number of early stage firms.

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